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Foreword
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Voice ticketing is only available for those people who have domestic ID card numbers. Foreign passengers are advised to use internet ticketing.
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Instructions for Using the Computer Voice Ticket Reservation System
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The telephone numbers for connecting to this system are:
》For the areas of local phone with 7 or 8 numbers, please dial 412-1111 or 412-6666, and once connected, please enter 333#.
》For the areas of local phone with 6 numbers, please dial 41-1111 or 41-6666, and once connected, please enter 333#.
》Passengers at surrounding islands, please dial 07-4121111 or 07-4126666, and once connected, please enter 333#.
》Passengers at all areas could dial Taipei: (02)4121111 or (02)4126666, Taichung: (04)4121111 or (04)4126666, Kaohsiung: (07)4121111 or (07)4126666, and once connected, please enter 333#.
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Attention
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》To become familiar with this system, please read the following instructions carefully.
》To plan for a train ride, please refrer to the Train Schedules, which will help you to fill in the number of the train, the date, the departure and arrival stations in the voice ticket reservation form, which will save your time once you activate the Voice System.
》If you do not understand the procedure, you can use the fourth function which provides instructions.
》After having made a reservation successfully, please remember the reservation code, so that the ticket sales section may serve you with efficiency. Please complete the purchase of the ticket within the time set by the system. Thank you for your cooperation.
》The system is open for service from 6 am to 9 pm.
》Ticket sales booths are open from 7:30 am to 10 pm. Passengers must bring their I.D. cards and the computer reservation codes to obtain their tickets.
》The system will only accept reservations make 1 to 14(/15/16) days before departure, for example, if you want to take the train on July 15, you must make the reservation some time between July 1 and July 14. (You may make a reservation on Monday for departures anytime between this Tuesday and the Monday two weeks later. However, on Friday(/Saturday), you may make a reservation for departures anytime between this Saturday(/next Sunday) and the weekend two weeks later.)
》The ticket-taking due date is usually 3 days (containing the day you make reservations) later after you make an order of tickets, but if you make the order within 3 days before the departure day, your ticket-taking due date is the day before departure. For example, if you have reserved a ticket for July 16 on July 3, you must buy the ticket before 10pm on July 5. Another example, if you have reserved a ticket for July 16 on July 14, you must buy the ticket before 10pm on July 15.
》 If you would like to cancel a reservation, please use the cancellation function in the system. If you have made a reservation without buying the ticket 5 times, you will not be allowed to use the system for 3 months.
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Voice Code Equivalents
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》English letters on I.D.card numbers and other the English letters on the number of the train(extra trains have the same codes) must use these number for entering into the Voice System. English | A | B | C | D | E | F | G | H | I | J | K | L | M |
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Code | 01 | 02 | 03 | 04 | 05 | 06 | 07 | 08 | 09 | 10 | 11 | 12 | 13 | English | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | Code | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 |
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》For the number of each train, please refer to the train schedules.
》Code for types of trains: *1 signifies Tzu-chiang trains *2 signifies Chu-kuang trains *3 signifies Fu-hsing trains *4 signifies all the numbered trains.
》 Method of entering the time: for example, AM8-11: enter 0811, for 18-21PM, enter 1821.
Station | Code | Station | Code | Station | Code | Station | Code | Station | Code | Station | Code | Taitung Line | North-Link Line | Western Line | Western Line | Western Line | South-Link Line | Tai-tung | 004 | Hua-lien | 051 | Kee-lung | 092 | Coast Line | Lin-nei | 156 | Ping-tung | 190 | Lu-ye | 008 | Bei-pu | 052 | Ba-du | 093 | Hou-long | 121 | Dou-liou | 158 | Chao-jhou | 195 | Ruei-yuan | 009 | Sin-cheng | 054 | Ci-du | 094 | Tong-siao | 125 | Dou-nan | 159 | Nan-jhou | 197 | Ruei-he | 010 | He-ping | 057 | Si-jhih | 096 | Yuan-li | 126 | Da-lin | 161 | Lin-bian | 199 | Guan-shan | 012 | Nan-ao | 062 | Nan-gang | 097 | Da-jia | 128 | Min-syong | 162 | Fang-liao | 203 | Chih-shang | 015 | Dong-ao | 063 | Song-shan | 098 | Cing-shuei | 130 | Chia-yi | 163 | Da-wu | 211 | Fu-li | 018 | Yilan Line | Tai-pei | 100 | Sha-lu | 131 | Sin-ying | 167 | Long-si | 213 | Dong-jhu | 020 | Su-ao | 066 | Wan-hua | 101 | Mount Line | Long-tian | 170 | Jin-lun | 215 | Dong-li | 022 | Su-ao-sin | 067 | Ban-ciao | 102 | Miao-li | 137 | Shan-hua | 172 | Tai-ma-li | 217 | Yu-li | 025 | Dong-shan | 069 | Shu-lin | 103 | Tong-luo | 139 | Sin-shih | 173 | jhih-ben |
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